About Our Business
Steven E. Michael Publishing is a private publisher of books, articles, and blogs written by Steven E.
Michael. Bookstores may claim they can sell you my books, but they are wrong. I do not sell my books
to bookstores or libraries. The only place to purchase my books is through this website.
Customers pay with a credit card only. No checks, business checks, money orders, or cashiers' checks
are accepted.
Shipping Information:
Orders are shipped within thirty days of receiving your order, and most ship within three business
days. All orders are shipped via USPS First Class or Priority Mail. We only ship to the U.S. and do not
ship to international addresses, APO, or FPO addresses. No shipment tracking is available.
Refunds, Returns and Cancellation Policies:
If you are charged in error, which is nearly impossible since you are creating the order, we will
investigate and refund any erroneous charge. If a received book is defective, a replacement will be
shipped to you, after we have received the defective copy back from you (at your shipping expense).
All other sales are final and no cancellations are honored.
Frequently Asked Questions:
When will my book arrive?
Orders are handled daily and shipment via USPS usually happens the same day. If it has been less
than two weeks since you placed your order, be patient. The postal service sometimes has sporadic
delivery times. I will only investigate non-delivery requests after two weeks have passed.
My book was bent when I got it, can I get a replacement?
Talk to your mailman. If the pages are not torn and the book has no defects, a replacement copy is
not available from me. If a book is received and is defective in some manner that renders it
unreadable, send it back to me (at your expense) and I will send a replacement after receiving the
defective copy.
Can I have you ship the book overseas (international delivery)?
No, we do not ship internationally.
What if I don't like the book, can I return it?
No, all sales are final.
Can I get a discount for buying multiple copies?
Each copy bought brings knowledge and enjoyment to the person who reads it. No discounting of my
books is offered.
Steven E. Michael Publishing is a private publisher of books, articles, and blogs written by Steven E.
Michael. Bookstores may claim they can sell you my books, but they are wrong. I do not sell my books
to bookstores or libraries. The only place to purchase my books is through this website.
Customers pay with a credit card only. No checks, business checks, money orders, or cashiers' checks
are accepted.
Shipping Information:
Orders are shipped within thirty days of receiving your order, and most ship within three business
days. All orders are shipped via USPS First Class or Priority Mail. We only ship to the U.S. and do not
ship to international addresses, APO, or FPO addresses. No shipment tracking is available.
Refunds, Returns and Cancellation Policies:
If you are charged in error, which is nearly impossible since you are creating the order, we will
investigate and refund any erroneous charge. If a received book is defective, a replacement will be
shipped to you, after we have received the defective copy back from you (at your shipping expense).
All other sales are final and no cancellations are honored.
Frequently Asked Questions:
When will my book arrive?
Orders are handled daily and shipment via USPS usually happens the same day. If it has been less
than two weeks since you placed your order, be patient. The postal service sometimes has sporadic
delivery times. I will only investigate non-delivery requests after two weeks have passed.
My book was bent when I got it, can I get a replacement?
Talk to your mailman. If the pages are not torn and the book has no defects, a replacement copy is
not available from me. If a book is received and is defective in some manner that renders it
unreadable, send it back to me (at your expense) and I will send a replacement after receiving the
defective copy.
Can I have you ship the book overseas (international delivery)?
No, we do not ship internationally.
What if I don't like the book, can I return it?
No, all sales are final.
Can I get a discount for buying multiple copies?
Each copy bought brings knowledge and enjoyment to the person who reads it. No discounting of my
books is offered.
About Us
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